Legacy Tobacco Documents Library: Help

Finding Attachments

While searching through the Legacy Tobacco Documents Library, you may encounter documents such as e-mail messages that reference attachments by name or by description. The search tips below offer some guidance in locating these referenced attachments.


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An e-mail document mentions two attachments you wish to view...

Tip #1 - Use a Wildcard Search	Back to top
Look for documents with "close" Bates numbers by using a wildcard search. The Bates number of the original document is 528482365 - a search for 52848236* yields three documents. The first two are the attachments and the third is the original e-mail document.
Tip #2 - Utilize Duplicates	Back to top
Look for other copies of the same original e-mail document then search for documents with Bates numbers "close" to the duplicate(s) - see Tip 1 above.
Tip #3 - Search for Attachments by Title instead of File Name	Back to top
For example, the e-mail message above refers to an attachment called a "consent form," which is referenced in the document by the file name "9830CO.doc." Searching on the term "consent form" as a title may be more helpful than searching on "9830CO.doc". Combine the title with a document date (dd:) or author (au:), if mentioned, for a more precise search. Any information you can glean from the original document about the attachment, such as date, possible author, or subject/topic, will help you find the attachment.
Tip #4 - Search by "Other Number"	Back to top
If the original document record contains an Other Number field, try a search on that number. This will find other documents with the same Other Number which may lead to the referenced attachment. Search on *othernum:530000166*
Tip #5 - Use the Master Bates Range - (Philip Morris Collection Only)	Back to top
If a search on the document title is not producing results or producing only copies of the original email document: Do a search on the document title using Long Display Look for a multi-page document in the Master Bates field Use this Bates to do a wildcard search on "close" Bates numbers (see Tip 1) For example, this e-mail refers to an attached document with the title "UK Presentation.ppt": If you search for the title "uk presentation.ppt," you will find that most of the documents retrieved are one-page email messages similar to the original document above. But, if you look at the Master Bates field for each record, at least one of the results shows a multi-page master bates range (2074467866 / 7898) indicating the document is part of a larger grouping of documents. Using this range, search on a "close" Bates number: 207446786* This yields the presentation itself:
Contact Us	Back to top
If your search proves unsuccessful after trying the above search tips, please contact us with the details of your search. We will make every effort to locate the missing attachments.